Shipping policy
Logo — Needs a Small Fix ⚠️
It's showing which is great, but it's very small and hard to read at that size. The icon is rendering but the "PawHerd" wordmark next to it looks tiny. Try increasing the logo width to 180-200px in the theme customizer and see if that improves it. Go to Online Store → Themes → Customize → Header → increase logo width slider.
Shipping Policy — Here You Go
Go to Settings → Policies → Shipping Policy and paste this:
Shipping Policy
At PawHerd, we want your order to arrive quickly and without hassle. Here's everything you need to know about how we ship.
Processing Time
All orders are processed within 1-2 business days of being placed. You'll receive a confirmation email as soon as your order is on its way.
Standard Shipping
We offer standard shipping for $4.99 on all orders. Orders over $50 ship free, automatically — no code needed.
Delivery Time
Most orders arrive within 7-14 business days depending on your location. We know that's not overnight, and we appreciate your patience — every harness is worth the wait.
Tracking
Once your order ships you'll receive a tracking number via email so you can follow your package every step of the way.
International Shipping
We currently ship to select international destinations. Delivery times and rates may vary. Any applicable customs fees or duties are the responsibility of the customer.
Something Wrong With Your Order?
If your order arrives damaged, incorrect, or doesn't show up within 20 business days, contact us at support@pawherd.com and we'll make it right immediately.